FAQ

Is non-custom art refundable?


Ofcourse! However, due to the nature of this product, there is a 15% restock fee. This includes: - Canvas Sports Art - Canvas Fashion Art - Carved Fashion Art - Lounge Art




Is custom art refundable?


Unfortunately not. Since these are made to order, once they are commissioned, there is no going back. This includes: - Custom Wood Art - Any other Custom Art




How long is the delivery time?


3-14 days depending on location and shipping carrier




Is shipping free?


Yes




How long does it take to make a custom-made jersey?


3-5 days




How long does it take to make a sculpture?


From 4 weeks to 12 weeks, depending on the complexity and volume of the sculpture




Can you carve a person's face?


Yes, upload a face photo in good light




In how long will my order ship?


In 3-5 days after payment has been processed




How do I know the status of my order?


You will receive a confirmation email along with a tracking number. If you have any questions you can write us an email with the name of the art piece




Can you ship overseas?


Yes, including free shipping




Can I order a painting to order?


Yes! Just send us an email




How to get your money back?


Just contact us! Keep in mind everything that is made to order is non-refundable